Quality management

Quality Policy

ERMICO Ltd., through its commercial and project management implementation activities, maintains close professional and business relationships with its clients.

At the center of our quality policy are our stakeholders, including our customers, whom we aim to serve every day with our products and services. Our goal is to fully meet their expectations and needs, while also considering other external requirements. By satisfying these needs, we help ensure that our customers, as key stakeholders, operate efficiently and successfully, thereby supporting the prosperity of ERMICO Ltd.

For both our services and products, we take into account the requirements of our stakeholders regarding sustainability and climate protection, and we are committed to complying with these requirements. We actively seek process-level opportunities that contribute to mitigating the impacts of climate change. This commitment is also expected from our employees.

Accordingly, one of our primary objectives is to distribute only high-quality products and provide services of equally high standard, continuously developing them alongside our system.

In our operations, we do everything necessary — assessing risks and opportunities — to ensure that our deliveries and projects are completed accurately and within the agreed deadlines, thus increasing our efficiency.

We strive to handle inquiries, requests for quotations, assignments, and negative feedback promptly and carefully, as this is a key to our company’s success.

Our quality policy serves as a binding guideline for all employees of the company, supporting quality-conscious, stakeholder-focused, customer-centered, and responsible work.

To this end, and in line with the principles outlined above, the Managing Director of ERMICO Ltd. expects full compliance with the quality policy.

Budapest, March 10, 2025

Matisfalviné Barna Ildikó                                                                                            Kókai Imre
Quality Management                                                                                    Leader Managing Director